For instructions, see the Determine if the microphone drivers are loaded properly in Windows Device Manager section below. NOTE: Before following the next steps, connect your webcam to an alternate USB port and make sure it is detected by your operating system. Uncheck the box next to 'Mute' by clicking in it.Ĭlose the Volume panel by clicking anywhere on your screen. If your computer audio is currently muted, to un-mute:
Make sure your audio output device is functioning properly and isn't muted either on the device itself or through the Windows operating system. NOTE: Sample files can be found in the My Documents/My Music/Sample Music folder on your computer. Make sure the microphone is selected in the Logitech Webcam Software (LWS)ĭetermine if the microphone drivers are loaded properly in Windows Device Managerįirst confirm that you can hear sound through your audio output device (speakers / headphones) by doing the following: Test the microphone in Windows Sound Recorder Verify that you can hear sound through your speakers To troubleshoot your webcam microphone, do the following:
